ARTICLES

INDUSTRY INSIGHTS FOR THE INNOVATIVE MIND
Become Change Fit for Digital

Become Change Fit for Digital

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYSnippets from Mike Perk speaking and being interviewed at Investec's Business Matters Conference Listen To The PodcastRelated PostsWant ... read more

Using Total Motivation to drive Culture

Using Total Motivation to drive Culture

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYChristy Hunter Chapman shares a leadership team development process that her company used, focusing on the proven idea of Total Motivation for ... read more

B2B Customer Service Leadership for the Future – Q and A

B2B Customer Service Leadership for the Future – Q and A

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYChaired by David Hicks, CEO of Tribe CX; Dan Langton (Director of Customer and Partner Experience at Microsoft) and Mike Perk (CEO of WWC, a ... read more

Building Adaptability in Customer Service Teams

Building Adaptability in Customer Service Teams

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYMike Perk brings together the thinking from three key books: Primed to Perform, Adaptability and The Technology Fallacy to present a talk at ... read more

Harnessing Covid as a Transformation Opportunity

Harnessing Covid as a Transformation Opportunity

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYAn interview by Charlie Mathews Transformation is slow. This was the prevailing business logic before the coronavirus altered everything we ... read more

Embracing Compassion in the Workplace

Embracing Compassion in the Workplace

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYHas your boss started to be nicer to you during the lockdown and you start thinking, what the hell is going on here? In the second part of Mike ... read more

The Poor Old IT Department

The Poor Old IT Department

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYHistorically the IT department has helped their organisation by implementing and maintaining technology to help improve efficiencies. Everything ... read more

Focus on the Journey

Focus on the Journey

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristics VIDEO TRANSCRIPTION In this interview with Fred Roed from Heavy Chef, Mike Perk talks about how the most important thing leaders of organisations can ... read more

The Hungry Caterpillar – Pace Needed for Digital Transformation

The Hungry Caterpillar – Pace Needed for Digital Transformation

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYDigital Transformation may be evolutionary, but we can’t ignore the rapid pace of change Panelist Mike Perk uses the story of The Hungry ... read more

You have to be a Heavy Chef to be Future Fit

You have to be a Heavy Chef to be Future Fit

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARYFred Roed, CEO of Heavy Chef explains the idea behind the Heavy Chef Philosophy and why it is critical for Future Fit leaders to adopt a walk the ... read more

What the Great Escape can teach us about Future Fit Leadership – Adrian Swinscoe Interviews Mike Perk

What the Great Escape can teach us about Future Fit Leadership – Adrian Swinscoe Interviews Mike Perk

Mike Perk interviews Belinda Murray about change management and process consulting. read more

The Importance of Compassion in the Workplace

The Importance of Compassion in the Workplace

BENCHMARK YOUR LEADERSHIP. IMMEDIATE RESULTS. Find out how your leadership and teams stack up against best of breed Future Fit characteristicsSUMMARY"Now more than ever before, we're needing to build trust with one another and create strong relationships within our teams, and we do that with ... read more